I created my AIM account. When I sent an IM to Reference, I kept getting a message that said Reference was offline. So, I called Donna and she logged into the Reference account and it worked. These are the messages we sent to each other:
[20:03] ginger_sawyer@hotmail.com: Hey Donna. Thanks for your help.
[20:04] yclanswers: Okay, I got it! This might work after all!! Donna
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